Privacy Policy

Last updated: 22/08/2023

This Privacy Policy describes how parentsIN (“parentsIN”, “we”, “us”) manages your personal information through our website –, our mobile applications, our interactions with you through other modes of communication (such as SMS or instant messaging) and any other sites or services that link to this Privacy Policy (collectively, the “Services”).

Our General Approach

Conversational artificial intelligence is at the technological frontier. We believe this emerging technology will fundamentally change the way we relate to and think about computers in our everyday lives. Ultimately, our goal is to use AI to create safe, smart, kind and engaging conversation partners.

Our Privacy Policy reflects our belief that achieving this goal and making technology truly useful for everyone will require a deep understanding of how our users converse and collaborate with AIs. As users interact with our AIs, we learn a lot about how to make the AI better and more useful for you.

Users deserve transparency about how this process works, especially when it comes to their data. This Policy is a part of that transparency. It documents what data we collect, how we keep it secure, and describes how we use that data to improve our Services for everyone.

Here are the most relevant points:

Information we collect

Information you provide to us:

Automatic data collection. We and our service providers may automatically record and combine information about you, your computer or mobile device, and your interaction over time with the Services, online features, and our communications, such as:

We use the following tools for automatic data collection:

Information we obtain from other sources. If you choose to contact or interact with our Services through a third-party messaging platform such as Facebook Messenger or Instagram, we will collect an identifier from your profile on those platforms..

Sensitive data. In your conversations with the Services, you may choose to provide confidential information. This includes, but is not limited to, your religious views, sexual orientation, political views, health, racial or ethnic origin, philosophical beliefs, or trade union membership. By providing confidential information, you consent to our use of it for the purposes set out in this Privacy Policy.

How we use your information

We use personal information for the following purposes or as described at the time of collection:

Sharing your information

We do not sell or share your personal information with third parties for interest-based advertising purposes.

We may disclose your personal information as described below.

Service Providers. We may rely on third-party service providers to fulfill the purposes described above. In these cases, personal information may be accessed by these third parties and processed or stored on our behalf. These service providers may include hosting services, cloud computing and storage services, maintenance services, security services and customer support services. We may also share name and phone number hashes and limited device data for attribution of advertising and measurement services. This means that the recipient can only recognize your name and phone number if they already have this information from another source.

Business transmitters. Personal information may be transferred to another entity in the event of bankruptcy, change of control or termination of parentsIN. We may also transfer personal information in the course of a company sale or merger. Authorities and others. If we are legally required or believe it necessary to do so, personal information may be disclosed to regulatory agencies, law enforcement agencies, courts and other government authorities, including for the compliance and protection purposes described above.

Privacy rights and choices

Delete your account. You may request that we delete your account by contacting us as provided in the “How to Contact Us” section below.

Disable SMS messages. If you wish to unsubscribe from parentsIN text messages, please reply with STOP to any mobile message sent by us.
Please note that this may prevent us from sending one-time codes to your phone and may limit your experience. If you wish to allow these codes but disable all other messages, please reply with PAUSE to any mobile message sent by us.

Disabling online tracking technologies. You can disable third-party cookies as described in our Cookie Policy.

Requests for Personal Information. We offer choices that affect how we handle the personal information we control. Depending on your location and the nature of your interactions with our Services, you may request the following in relation to your personal information: Requests for Personal Information:

To make a request, please email or write to us as provided in the “How to Contact Us” section below. We may request specific information from you to help us confirm your identity. Depending on where you reside, you may have the right to authorize an authorized agent to submit claims on your behalf. We will require authorized agents to confirm their identity and authority in accordance with applicable laws. You have the right to exercise the rights described above without discrimination.

Limits on your privacy rights and choices. In some cases, your choices may be limited, such as when fulfilling your request would harm the rights of others, our ability to provide you with a service you have requested, or our ability to comply with our legal obligations and enforce our legal rights.

If you are not satisfied with the way we have handled your request, please submit a complaint by contacting us as provided in the “How to Contact Us” section below. Depending on where you reside, you may have the right to complain to a data protection regulator where you live or work, or where you believe a breach has occurred.

No tracking. Some Internet browsers may be configured to send “Do Not Track” signals to online services you visit. We currently do not respond to “Do Not Track” or similar signals. To learn more about “Do Not Track”, visit


Security is critical to the success of conversational AI: people need to trust that their data is being handled responsibly and securely to gain the full benefit of our Services.

Ensuring the integrity of your data is a top priority for us. parentsIN has technical measures in place to protect personal information from unauthorized access, corruption, loss or misuse. This includes internal measures that limit access to personal information to a dedicated set of specialist employees who work to improve the security or quality of our Services. Where possible and appropriate, we also de-identify sensitive data, such as conversation logs, to preserve user privacy.

However, these measures are not a guarantee of absolute security and you acknowledge and accept that your use of our Services is at your own risk.

Also, please note that you are responsible for managing access to all accounts you maintain with parentsIN. Failure to limit access to your devices or browser may allow third parties to gain unauthorized access to your personal information.

Third Party Sites and Content

Please be aware that you may encounter links or content through our Services provided by third parties that parentsIN owns or otherwise controls. You acknowledge that any data you provide to such third parties will be governed solely by the terms of service, privacy policies and other terms applicable to such third parties.


Our Services are not intended for persons under the age of 18. We do not knowingly collect or solicit personal information from anyone under the age of 18.

If you are under the age of 18, please do not attempt to use our Services, register an account with us or submit any personal information to us.

If you believe that a minor under the age of 18 has provided us with personal information or is using our Services, please let us know immediately at and we will attempt to delete that information and revoke access as soon as possible.


Where required by applicable law, we retain personal information only for as long as necessary to fulfill the purposes for which it was collected and processed, in accordance with our retention policies and in accordance with applicable laws and regulatory obligations, or until you withdraw your consent ( if applicable).

To determine the appropriate retention period for personal information, we consider the amount, nature and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of personal information, the purposes for which we use personal information and whether we can achieve these purposes by other means, and applicable legal and regulatory requirements.

Job applicants

parentsIN emerged connecting parents to parents-friendly companies, which means companies with formal practices and policies to enable their employees to perform their duties in conciliation with their family responsibilities.

When you visit the careers section of our websites, we collect the information you give us in connection with your job application. This includes, but is not limited to, personal and business contact information, professional credentials and skills, educational and work history, and other such information that may be included on a resume.

This may also include diversity information that you voluntarily provide.
We use this information based on our legitimate business interests to facilitate our recruitment activities and process employment requests, such as evaluating a candidate for employment activity, monitoring recruitment statistics and responding to surveys.
We may also use this information to provide you with improved administration of the Services and as necessary (i) to comply with relevant laws or to respond to subpoenas or warrants served on us, (ii) to protect and defend our rights or the rights or property of others. , (iii) in connection with a legal investigation and (iv) to investigate or assist in preventing any violation or potential violation of law, this Privacy Policy or our Terms of Service.

Changes to this policy

We continue to iterate on our Services and this Privacy Policy will need to be updated. Please be aware that we reserve the right to modify this Privacy Policy at any time. When we do, and unless required by law to provide alternative notice, we will post an updated version on this page. If you choose to continue to use our Services after such a review, you agree to be bound by the amended Privacy Policy.

Contact Us

Responsible entity. parentsIN is the entity responsible for processing personal information under this Privacy Policy (as controller, when provided for in applicable law).
Please contact the parentsIN team at if you have any questions or concerns regarding this Privacy Policy.